Customer Service Assistant
Full-Time | Mon-Fri 9:30am – 6pm | 12 month contract | £25k PA
Are you passionate about making a difference in people’s lives? Do you thrive in a compassionate, customer-focused environment? Our client is a leading provider of health and social care services across Bexley and neighbouring boroughs, is looking for a Customer Service Assistant to join their dedicated team.
About the Role
As a Customer Service Assistant, you’ll be the first point of contact for clients and internal teams. You’ll play a vital role in ensuring smooth communication, accurate data handling, and timely support across the company. This is a rewarding opportunity to contribute to a meaningful cause while developing your skills in a supportive environment.
Key Responsibilities
- Handle and monitor customer and internal service requests with empathy and efficiency
- Deliver outstanding customer service with compassion and professionalism
- Support the Sensory and Direct Payment Team
- Maintain accurate records and generate reports and correspondence
- Provide general administrative support to the team and management
- Uphold excellent filing systems and internal/external relationships
- Contribute to continuous improvement within the team and organisation
What We’re Looking For
- A customer first mindset with a commitment to service excellence
- Strong communication and organisational skills
- Compassion, empathy, and sensitivity in all interactions
- A proactive, solution-driven approach
- Good IT skills and geographical knowledge of the area
- A flexible, motivated team player open to new ideas
Why Apply?
- Be part of a respected organisation making a real impact
- Work in a supportive, values-driven team
- Opportunities for personal and professional development
- Make a difference every single day
Ready to apply?
Contact Aimee or Julie at One to One Personnel on 01702 46 44 44, or send your CV directly to [email protected] or [email protected]
