Operations Manager

Operations Manager – Manufacturing & Operations

Rayleigh | Multi-Site | £65,000 – £70,000 + Discretionary Bonus | Pool Car Provided

The Role

We are recruiting for an experienced Operations Manager to take full operational ownership of a well-established manufacturing business operating across two sites, Rayleigh, Essex and Letchworth, Hertfordshire.

This is a hands-on leadership role overseeing production, supply chain, finance oversight, customer service and compliance. The successful candidate will report directly to the Managing Director and play a key role in driving operational performance and business sustainability.

To be considered for this role - candidates must have at least 3 years of UK-based experience in a senior manufacturing or operations management position. You must have hands-on experience with ERP systems (Unleashed strongly preferred) and/or Xero accounting software, with a proven track record of managing end-to-end operations, including production, stock control, and supply chain. Candidates without this level of UK experience or the required systems exposure will not be considered.

Key Responsibilities

  • Lead and manage manufacturing operations across two sites
  • Oversee Production Manager and operational teams
  • Drive production planning to meet delivery targets
  • Manage stock control and procurement processes
  • Implement KPIs and continuous improvement initiatives
  • Ensure compliance with medical/regulatory quality standards (QMS)
  • Liaise with QA/RA consultants and support audits
  • Oversee budgets, financial decisions, invoice and payroll processes
  • Maintain strong relationships with suppliers and customers
  • Work closely with senior leadership and parent company

Essential Must-Have Experience

  • Senior leadership experience within a manufacturing/production environment
  • Proven experience managing end-to-end operations (procurement to finished product)
  • Strong stock control and supply chain management background
  • Experience using Unleashed ERP and/or Xero
  • Financial oversight experience (budgets, cost control, operational spend)
  • Experience implementing KPIs and driving operational improvements
  • Willingness to travel regularly between two sites

Desirable Experience

  • Experience in regulated industries
  • Experience working with Quality Management Systems and audits
  • Lean/continuous improvement exposure
  • Multi-site management experience

Candidate Profile

  • Strong operational leader with commercial awareness
  • Confident managing cross-functional teams
  • Excellent communicator and stakeholder manager
  • Highly organised with strong IT proficiency (MS Office essential)
  • Degree educated or equivalent business experience

Package

  • £65,000 – £70,000 base salary, depending on experience
  • Discretionary annual bonus
  • Pool car provided for site travel
  • Long-term opportunity within a growing business

Ready to take on a leadership role with real operational impact? Apply today by contacting Louise at 121 Personnel on 01702 464444 or email [email protected]  — we’d love to hear from you!


Our office opening hours are Monday to Friday from 8.30am to 5pm.

Give us a call
01702 46 44 44