Tenancy Services Assistant

Tenancy Services Assistant

12 month FTC | Southend | £29,560 | Monday to Friday 8:30am – 5pm

Are you a confident communicator with a passion for supporting people and providing outstanding service? Our client, a well-established organisation within the housing sector, is seeking a Tenancy Services Assistant to join their growing team.

This is a fantastic opportunity for someone where no two days are the same, and you’ll play a key role in helping tenants feel supported and valued.

The Role

As a Tenancy Services Assistant, you will support the delivery of efficient tenancy and neighbourhood services. Your responsibilities will include:

• Being the first point of contact for tenant enquiries
• Providing high quality administrative support to the Tenancy & Neighbourhood Teams
• Maintaining accurate tenancy information and documentation
• Assisting officers with estate inspections, visits, and community based activities
• Supporting the smooth running of day to day tenancy operations
• This is a varied, rewarding role perfect for someone who enjoys helping others and staying organised in a busy environment

About You

We’re looking for someone who is:

• Friendly, approachable, and confident when dealing with people
• Able to communicate clearly and professionally
• Highly organised with strong attention to detail
• Comfortable managing a varied workload
• IT literate and quick to learn new systems
• Previous housing experience is welcome but not essential.

What’s On Offer

• A supportive team environment
• Professional development and training opportunities
• A role where you can truly make a difference

How to Apply

If you’re enthusiastic, motivated, and ready for your next challenge, we’d love to hear from you.
Please contact One to One Personnel on 01702 464 444 or email Aimee or Julie at:
[email protected] or  [email protected]

We look forward to hearing from you!