Automotive Solutions Specialist
Basildon | Temp Maternity Cover | Hybrid | £57,000 - £62,000 PA
We are looking for an organised, commercially minded Automotive Solutions Specialist to join a leading commercial vehicle business on a temporary maternity cover contract.
This is a demanding, fast-paced role involving the coordination of after-sales service solutions, management of a small team and support for the UK dealer network. You will play a key role in monitoring performance against KPIs, improving profitability and ensuring commercial targets are achieved.
Key Responsibilities:
- Coordinate maintenance and repair contracts, extended warranties and connected services.
- Manage and support a team of two, monitoring performance and ensuring KPIs are met.
- Work closely with dealers and internal sales teams to support commercial targets and improve service contract uptake.
- Analyse business data and performance reports to identify trends, opportunities and areas for improvement.
- Support pricing initiatives, commercial campaigns and product updates.
- Build strong working relationships with dealers, customers and internal departments.
- Provide guidance and training to dealer teams on service solutions and processes.
- Review underperforming contracts and support initiatives to improve profitability.
- Assist with connected services and telematics solutions, using vehicle data to support customer recommendations.
- Manage competing priorities and ensure deadlines and business objectives are met.
About You:
- Experience in a commercial, coordination, after-sales or service support role, ideally within the automotive or commercial vehicle sector.
- Previous team management or supervisory experience.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Commercial awareness, with an understanding of KPIs, performance targets and profitability.
- Confident analysing data and producing reports, with good Excel and Microsoft Office skills.
- Excellent communication skills and the ability to build relationships with dealers and internal teams.
- A proactive, hands-on approach with strong problem-solving skills.
- Knowledge of Power BI, vehicle telematics or connected services would be advantageous.
- Full UK driving licence and willingness to travel across the UK.
What's on Offer?
- Temporary maternity cover opportunity with a leading commercial vehicle business.
- Weekly pay.
- Hybrid working, with 3 days per week from home and 2 in the office.
- A varied role combining team management, commercial coordination and performance monitoring.
- The opportunity to gain valuable experience within the automotive and commercial vehicle sector.
This is an excellent opportunity for someone who thrives in a busy environment, enjoys coordinating multiple activities and can keep a team focused on delivering results.
If you have the relevant experience and are ready for your next challenge, contact One to One Personnel today to discuss the role and find out more!
