Biomedical Field Service Engineer
Bristol & Surrounding Area | Monday to Friday | 37.5 Hours | Car Allowance
An excellent opportunity for a hands-on Biomedical Field Service Engineer to join a growing UK healthcare engineering team, delivering essential maintenance, repair, and asset management services across hospital sites. This role plays a key part in ensuring the reliability and safety of critical medical equipment used in patient care every day.
Must-Have Essential Requirements
Qualifications
- HNC in Electrical/Electronic Engineering (or equivalent)
- OR qualification in Engineering, Electronics or Medical Technologies (e.g. Biomedical Engineering)
Essential Experience
- Minimum 2 years UK biomedical engineering experience (essential)
- Experience servicing and repairing medical equipment such as:
- Patient monitoring systems
- Diathermy / electro-surgical units
- Theatre tables
- Defibrillators
- Infusion and volumetric devices
- Basic familiarity with anaesthesia equipment
- Field service experience (preferred)
- Experience working in UK clinical environments with patient interaction
- Strong customer-facing experience in a service environment
- Familiarity with UK healthcare regulatory and compliance standards
Role Purpose
To provide daily on-site medical equipment repair, preventative maintenance, and asset management in line with contractual KPIs across healthcare locations. You will work as part of a field service engineering team, supporting high standards of patient safety, equipment reliability, and customer satisfaction.
Task list
- Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines
- Complete repairs as required on medical equipment as per manufacturer’s guidelines
- Complete associated administrative work needed to close repairs and preventative maintenance as outlined in Ergéa procedures.
- Travel to various sites as required to perform corrective and preventative maintenance
- Maintain safe working practices within the hospital environment
- Exceed contract KPIs to ensure customer satisfaction
- Maintain spare part stock wherever necessary
- Directly support the Team as needed
- Schedule and complete workload for assigned customers within area
- Maintain service documentation in line with business requirements
- Responsible for escalating and defining necessary resources to maintain equipment
- Responsible for delivering customer satisfaction
- Liaise with 3rd party suppliers for spare part and contract quotations
- Ensure data integrity within Ergéa’ s management systems
- Meet with OEM service staff and management when required
- Maintain tools and test equipment in line with Ergéa Standards
- Attend customer meetings when required
- Review ways to improve productivity and reduce operating expenditure
- Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs
- Mentoring of Junior Engineers where required
Essential Qualifications and Experience
- HNC in Electrical Electronic Engineering or equivalent
- Qualification in Engineering, electronics or medical technologies such as biomedical engineering
Essential Skills
- Confidence in working on various pieces of medical equipment
- Ability to follow complex instructions and processes.
- Customer and quality focus
- Good interpersonal skills
- Good oral and written communication
- Hold a clean UK driving licence
Essential Experience
- Minimum 2 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, Diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
- Have customer service skills and the ability to be confident in customer facing environments
- Familiarity with appropriate national and local regulatory standards
- Worked in clinical environment and involving patient communication
- Field service experience preferable
- Experience of working in the UK
Essential Languages
Mobility Requirements
- Role Location - Field based – Bristol and surrounding areas
- UK Travel - Yes (between sites) and occasional – meetings/training
- International Travel - Possible – Training Courses
Benefits & Perks
- Private healthcare
- Employee Assistance Programme
- Pension scheme & salary sacrifice options
- Electric car and cycle-to-work schemes
- Flexible, supportive work environment
A DBS Enhanced Disclosure is required. If this sounds like the role for you, email your CV to [email protected] or contact Louise at One to One Personnel.
