Front of House Receptionist | Southend | 37 hours p/w | £28,135
We are actively looking to recruit on behalf of our client who is seeking an experienced a part-time, permanent Receptionist, working 37 hours per week, Monday to Friday 9am - 5pm.
As the first point of contact for everyone who walks through the doors, you’ll play an important role in creating a welcoming, professional, and safe environment for people in crisis, staff, volunteers, contractors, and partner organisations.
The Role:
- Welcoming visitors and service users with warmth and professionalism, and ensuring people are safely signed in and out.
- Answering telephone calls and emails, taking accurate messages, and ensuring information is passed on appropriately.
- Managing post, deliveries, room bookings, and key sign-out.
- Keeping the reception area tidy, well-stocked, organised, and welcoming.
- Providing basic signposting to people seeking support, using our client database and SharePoint resources.
- Supporting the wider office team with general administrative tasks.
- Maintaining confidentiality and handling sensitive information appropriately.
What You’ll Need:
We’re looking for someone who:
- Is calm, professional, approachable, and genuinely warm when interacting with others, particularly people who may be experiencing difficult circumstances.
- Remains organised, reliable, and professional when things get busy.
- Learns new systems quickly and takes responsibility for following tasks through to completion.
- Communicates clearly and confidently, both in person and over the telephone, as well as in writing.
- Is comfortable using Microsoft 365, including Outlook, Word, and Teams.
- Understands the importance of confidentiality and consistently treats everyone with dignity, respect, and compassion.
- Can work effectively as part of a wider team while also using their own initiative.
What’s In it for you?
- Monday to Friday 9am - 5pm 37 hour per week
- Starting salary £28,135 rising incrementally to £30,635
- Life Assurance Scheme
- Employee Assistance Programme
- Blue Light Card
- Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
- Training and Development
- 24/7 Digital GP Access
- Subsidised parking
- A day off for your birthday!
- Cycle to work scheme
