Import Operations Clerk | Basildon | Mon – Fri 9am to 5pm | up to £30,000
A growing and well‑established logistics company in Basildon is seeking a permanent Import Operations Clerk to join their busy and expanding team. This is an excellent opportunity for someone with experience in import shipping procedures who is looking to develop their career within a thriving, fast‑paced organisation.
The successful candidate will play a key role in managing the full import process, ensuring shipments are handled efficiently, accurately, and in line with customer expectations and internal standards.
Key Responsibilities
- Manage the end‑to‑end import process, from receiving pre‑alerts through to shipment release using the in‑house system.
- Issue invoices to UK importers ahead of shipment arrival.
- Enter accurate cost estimates on all jobs within the correct accounting month.
- Check purchase invoices upon receipt, approving correct invoices for payment and raising disputes where necessary.
- Close files promptly once all charges and costs have been applied, ensuring maximum profitability is achieved.
- Obtain exchange rates from carriers and update internal systems accordingly.
- Arrange and book deliveries with hauliers.
- Monitor port health holds and follow up where required.
- Manage daily email communication with customers, hauliers, and warehouse partners.
- Ensure all clearance instructions are passed to the customs clearance team in a timely and accurate manner.
What you’ll need
- Proven experience working within an Imports department for a shipping or freight forwarding company.
- Strong understanding of import procedures and documentation.
- Excellent attention to detail and organisational skills.
- Confident communicator with the ability to manage multiple tasks in a busy environment.
- Proactive, reliable, and committed to delivering high‑quality service.
- Systems used are Multi freight and Destin8
What’s in it for you?
- Salary up to £30,000 depending on experience
- Monday to Friday 9am – 5pm (1 hour lunch)
- Four weeks holiday plus Bank Holidays
- Pension scheme
- Parking onsite
For more information please contact Sophie Barnes
