Junior Biomedical Field Service Engineer
Bristol & Surrounding Area | Monday to Friday | 37.5 Hours | Car Allowance
An exciting opportunity for a hands-on Biomedical Field Service Engineer to join a growing UK healthcare engineering team, delivering essential medical equipment support that directly impacts patient care across hospital sites in the Bristol region.
Essential Experience
- 6 months to 1 year’s UK experience of lower-level patient monitoring equipment
- Prior UK based Biomedical Engineering experience is essential
- Proven experience servicing, repairing and maintaining patient monitoring or similar medical equipment in a clinical environment
- Strong understanding of preventative maintenance (PM) schedules and corrective repair work in line with OEM/manufacturer guidelines
- NC in Electrical and Electronic Engineering/or equivalent entry in HNC in Electrical and Electronic Engineering or Healthcare Technology Course
- Experience working within UK healthcare settings (NHS or private hospitals)
- Familiarity with medical device compliance, safety standards and regulatory requirements
- Confident working independently across multiple hospital sites with strong fault-finding and diagnostic skills
- Experience maintaining accurate service documentation and using asset management systems
- Full UK driving licence (essential for field-based travel)
Purpose of the Role
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs) within specified healthcare locations. Work within a team of engineers. Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.
Task list
- Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines
- Complete repairs as required on medical equipment as per manufacturer’s guidelines
- Complete associated administrative work needed to close repairs and preventative maintenance as outlined in company procedures.
- Travel to various sites as required to perform corrective and preventative maintenance
- Maintain safe working practices within the hospital environment
- Exceed contract KPIs to ensure customer satisfaction
- Maintain spare part stock wherever necessary
- Directly support the Team as needed
- Schedule and complete workload for assigned customers within area
- Maintain service documentation in line with business requirements
- Responsible for escalating and defining necessary resources to maintain equipment
- Responsible for delivering customer satisfaction
- Liaise with 3rd party suppliers for spare part and contract quotations
- Ensure data integrity within the management systems
- Meet with OEM service staff and management when required
- Maintain tools and test equipment in line with Standards
- Attend customer meetings when required
- Review ways to improve productivity and reduce operating expenditure
- Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs
Capability Profile
Essential Qualifications and Experience
- NC in Electrical and Electronic Engineering/or equivalent entry in HNC in Electrical and Electronic Engineering or Healthcare Technology Course
Essential Skills
- Confidence in working on various pieces of medical equipment
- Good interpersonal skills
- Good oral and written communication
- Hold a clean UK driving licence
Essential Experience
- 6 months to 1 year’s UK experience of lower-level patient monitoring equipment
- Familiarity with appropriate national and local regulatory standards
- Worked in clinical environment and involving patient communication
Essential Languages
Mobility Requirements
- Role Location - Field based – Bristol and surrounding areas
- UK Travel - Yes (between sites) and occasional – meetings/training
- International Travel - Possible – Training Courses
Benefits & Perks
- Private healthcare
- Employee Assistance Programme
- Pension scheme & salary sacrifice options
- Electric car and cycle-to-work schemes
- Flexible, supportive work environment
A DBS Enhanced Disclosure is required. If this sounds like the role for you, email your CV to [email protected] or contact Louise at One to One Personnel.
